Skip to main content

Moodle App FAQ

How can I contribute to the Moodle App?​

You can help with any issue marked with the contribfriendly label.

If you want to help with another issue, please let us know first via the tracker, you can a comment in the issue itself.

You have a detailed description of our development process here: Moodle App Development Process.

I see this error: "Cannot connect: Verify that your have typed correctly the URL and that your site uses Moodle 2.4 or later"​

  • Ensure that debugging is disabled in your site: Site administration > Development > Debugging.
  • Check that the ADOdb option is disabled if you are using the external database auth or enrolment plugin. You can do that in "Plugins > Authentication > External database" and in "Plugins > Enrolment > External database".
  • If your site uses an SSL certificate, it must be a trusted certificate, not self-signed. You can use this tool or a similar one to check that your certificate is fine: SSL Checker. All the checks must be ok, including the "Certificate Chain Complete". Otherwise the app might work on iOS but not on Android.

The app starts but it says it cannot connect to any site I try​

This may happen because you need to use a different browser with special flags enabled so cross domains XHR requests are allowed.

In short, you need to download Chromium from the official download page and open it with this command:

chromium-browser --allow-file-access-from-files --disable-web-security

For additional information please, read the Using the Moodle App in a browser page.

Some features like IMSCP, resource mini sites, local notifications are not working in the browser​

Some features must be tested directly in a mobile device. You can do that using the application in the app stores, or you can learn how to compile it yourself in the Setting up your development environment for the Moodle App page.

What is the difference between a native app and a Mobile specific theme or responsive theme?​

You can read about that in the following forum posts:

I am having problems running the app from the source code​

If you are having issues getting the app to compile, make sure to check out the Troubleshooting page.